Ashley Golen Johnston, Staff UX Designer
My name is Ashley Golen Johnston.
I’m a Staff UX Designer at Google Cloud. For 15 years I’ve worked with engineers and product teams on enterprise software, and for the last ten I’ve designed AI that people can understand and trust.
- 15+ yearsDesigning enterprise and cloud products
- 10+ in AIFrom IBM Watson to Gemini
- Patent holderA conversational AI design pattern
- Six awardsIncluding PSX UX Trailblazer and Cloud Technical Impact. See all
Short on time?
Start here: three stories in 13 minutes.
Gemini Cloud Assist Investigations
Pitched it, scoped the keynote MVP, then designed AI that experts can check.
Cloud Observability
900% more monthly active users, and a framework every product team could use.
Watson Assistant Suggestions
A patented chatbot pattern that helps people get unstuck. It beat adoption goals by nearly 200%.
Staff-level design for systems that think.
Turn ambiguity into a mandate
I write the North Star before there’s a roadmap. That vision work won headcount, funding and executive sponsors for Gemini Cloud Assist Investigations.
Design for probabilistic systems
AI is never 100% right. I design the evidence, confidence cues and controls that make it safe to rely on anyway, including a patented pattern for when chatbots get stuck.
Scale design through people
I build DesignOps models, run workshops that align engineering teams, and mentor senior and principal-track designers.